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How to Remove Negative Comments on ComplaintsBoard.com

2011-01-04T16:24:02Z

What is ComplaintsBoard.com

This is one of the most popular complaints website with a sole purpose to give consumers a platform to raise their voice. Anybody can submit their woes and dispute on this website, which is then picked up by other readers online. This public exposure will put the service provider/individual/business house under pressure by letting a million other consumers know about it.

The administrator at complaintsboard.com reports seeks information for the nature of scams and poor customer service claims and publishes that report as a paradigm of business fraud.

Why negative post on Complaintsboard.com is lethal

Obviously, every business has its share of competition and if someone has to push your business down, all they needs to do is post something fake about you. The sole intention of your competitor is to damage your goodwill and in exchange you lose business,

Post published associated with any organization/individual with the subject “Fraud” if searched on Google will land to Complaintsboard.com and what follows is self-explanatory,

Comment posted cannot be taken down or amended by the originator or by the administrator at complaintsboard.com, and

Many companies in the past have suffered from fake reports published on Complaints Board, which has damaged their trade mark and caused business loss.

How we remove ComplaintsBoard.com Postings

Reputation Management For.com understands the inestimable agony of such individuals/organization that is facing negative publicity. We have a combined and powerful approach under Search Engine optimization and reputation management, to push down negative post down the search engine list and further to second page.

Identify the different negative comments enjoying top places in search engines,

This is followed by a close introspection to chalk out a list of positive content required to deal with the negative content (depends) and to push them down on search engines,

Positive content are then posted on various websites and accordingly, link building is carried out on full scale. Continuously positive contents are built and weaved around the negative to push it down in a finer and planned SEO manner and obviously they rank high.

All of the steps mentioned above are analyzed once again in the final stage and case sheet is prepared. The document is then studied so to shield negative comments from popping up again.

At the end we ensure our clients get comprehensive benefit from our proven methodologies and reap benefits.

Reputation Management For.com possesses a well backed team of highly skilled professionals with technical experts, to ensure results

If you, your business or associates are at the receiving end due to destructive comments on ComplaintsBoard.com, call us today.

Guidelines for businesses for responding to different review sites

2010-11-04T08:28:12Z

Here are a few listing companies and a brief description on how you could approach different review sites to respond, edit or remove the reviews.

1) Yelp - Owner can respond, delete and edit reviews.

2) Trip Advisor – Owner can respond and delete reviews, but cannot edit reviews. To have a TripAdvisor editor delete a review, you must email them at userreviewsupport@tripadvisor.com

3) InsiderPages – Owner can respond, delete and edit reviews. To get a review deleted email customer service at customerservice@insiderpages.com and they’ll take it down for you.

4) Yahoo! - Owner can respond, delete and edit reviews.

Yahoo’s Review Deletion Policy States – To completely delete your review first go to the review that you wrote, Click “Report Abuse.” And in the feed back part of the form, let us know that you would like your review deleted. After your account information is verified, your review will be removed.

5) Google Maps – You can delete and edit a review and according to the latest news, owners can respond to the review. As of 8/2010, Google began allowing owner responses to Google-based reviews. This represented a huge change in Google’s policy. Owners cannot respond to reviews culled from third party sources, but can now respond to all reviews left within Google Maps/Place pages. As of now it’s a process that takes a few days.

6) SuperPages - Owner can respond, delete and edit reviews.

7) City Search – Owner can respond and edit reviews but cannot delete them.

Reputation Management companies gives you a comprehensive solution through Search Engine Optimisation that deals with your online reputation with expert procedures.

Responding to negative Reviews on Google Places

2010-11-04T07:39:18Z

Google’s local business listings now called Google Places has introduced a change where in local businesses can respond to customer reviews. Earlier, small businesses fed up with the negative reviews on Google’s local business listing would finally suspend their listing and create a new one to avoid its negative impact on their business. This was done at a huge risk of losing a good ranking which end up sacrificing their business info on the initial first page of Google Maps to disappear.

With customers using online reviews as a part of the purchase decision, responding to reviews should be done with care. Now as business owners can respond to both the negative and positive reviews there’s a totally new phase with Google Places that enable the business owners manage their online reputation.

How should you Respond and What to Say

Here are some tips for business owners that are going to begin responding to these reviews so you can avoid embarrassment and maximize the positive effect.

· Make sure the issue is important and if it’s your mistake say that you are sorry the reviewer had a problem. Owning the issue cools down the sentiment of the viewer.

· Your response should immediately make them feel that when someone has a problem, your business will hear to them.

· Take up the golden opportunity to market your business by describing remedial measures taken to avoid that issue and explain how future customers will not face that issue.

· Tell that you have introduced a new process that would convince the prospects that your company is good and is getting better.

· Your offer to fix a reviewer’s problem is a great marketing investment.

How to remove negative comments on Epinions.com

2010-09-27T12:14:02Z

Epinions.com is popular website that helps consumers take decisions about product. As one of the leading consumer reviews platforms it also acts as a reliable source to gain insight about valuable consumer goods, read some unbiased feedback, detail in-depth product evaluations and personalized recommendations.

Why negative comments on Epinions.com can be deadly:

Epinions does a meticulous job of representing over 50 product and categories in a transparent, easy-to-use, and informative manner. If people want any product, this site is the manual of ‘how to buy’ and ‘what to buy’. So anything negative beaming on Epinions is obvious to rate high on Google (or other search engines). And more the visitor the more hits, and this trend will obviously kill your business.

What we do to remove negative comments on Epinions.com:

1. If we find any negative feedback on Epinions from customers, we will first ask you write to them or post a review on Epinions.com or something similar to balance the damage.

2. Make sure that your own official website tops the search results.

3. Add your company website to many social websites with related content like; blogs and article or update your site with new content.

4. We may even post positive content in Wikipedia; these Wiki pages ranks top in search results when someone hits your company name.

5. Create or invite links to and from your website pages from other website to increase the link popularity.

6. The more you have those links with positive reviews the higher it will rank in the search results.

7. Undertake suitable, bookmarking of positive remarks about your product or website on social bookmarks.

Give your reputation the boost of positive comments with strategic search engine optimization and keep them floating on top of the search engines and bury the negatives.

Remove negative comments from Ripoff Reports

2010-09-20T09:02:38Z

Ripoff Report is a site that allows customers to post complaints known as “reports” that mainly concentrate on the consumers' experience with the company or individual. The reports might be positive or negative. A negative report can be extremely damaging to a company or an individual because of the popularity of the site. The Ripoff reports rank extremely well in Google and can be a real threat to your online reputation within hours.

Unique features of Ripoff Reports:

In February 2010 Ripoff Report.com had more than 50,000 reports and it frequently ranked among the top 1,000 most visited websites.
The reports are usually posted by persons anonymously.
It attracts the media attention and supply story ideas along with victim information to every network and most local affiliates and to every major TV News Magazine.
Every company receives complaints, but how they handle those complaints separates good business from bad business.
Most of the companies go ahead and file a law suit which is mostly waste of time and money, a report already in the site will not be removed and the chances of Ripoff report losing a case is almost never.

Remedies to manage the negatives:

As the site does not manually review content, removing the report from the site is next to impossible; you can post positive reports that you can control.
Convince the customers by showing genuine applications of your brand and filling the Google pages with customer testimonials vouching for the same.
Our team at Reputation Management For.com provide expert remedies to fill the search engines around the world with positive posts that helps you regain your lost reputation.
Instead of targetting one web site we place more than 10 sites that out rightly optimises and control the reports that go way ahead of the Ripoff ones.

How to remove negative comments on Pissed Consumer.com

2010-09-14T11:06:22Z

Pissed Consumer.com is a website that believes "Customer is King" and consumers can post their complaints or reviews on just about anything.

The website is one of the leading consumer backing groups that attribute consumer reviews, reports or complaints in a social network platform. Pissed Consumer.com uses an online system tool to analyze product reviews and complaints by consumers on the Internet. The website attracts attention of millions of consumers, professionals and researchers on an hourly basis. May be this is one of the reason why Pissed Consumer is such a huge voice for the consumer throughout the world.

Few facts related to consumer comments in Pissed Consumer.com:

Pissedconsumer.com enjoys a high ranking even for brands which have minimum relevant content (thanks to their clever SEO). This causes a lot of trouble for companies. In fact, it is self explanatory what one negative comment can do to your business.

If negative comments about your company happens to show up on the first page of Google it’s obvious they will get the maximum hits. This will lead to dipping of your popularity.

However, the site seldom encourages the requests from companies who want to remove the negative information since they are posted by (pissed) consumers”

Thus, any kind of negative complaints on pissedconsumer.com you ought to act quickly, often by yourself or with the help of specialists.

Remedy:

One of the most sought after remedies is to push these negatives down the search engine list.
A lot of diligence is required to handle situations like this. Even though negative comments posted might be true, it is a tough job to determine whether all these reviews, feedbacks and opinions are authentic and based on facts.
The sooner you realize facts and think about remedies the better it will be for your online reputation. There is no time to lose once you sort a complaint against you on such site, because the longer they stay, the more negative impact it can have on your business.You can consider legal action and fight against the complaint through the site. But all this is going to be monotonous and also time-consuming

So how we can help:

Our seasoned specialists will help regain your damaged reputation. By employing proven techniques, reputationmanagementfor.com helps push down negative comments and rebuild your online reputation.
The company first identifies the negative information and comments that are spread against you.
The WWW is then flooded with positive and relevant contents to keep the positives on the first page of Google and other search engines.

Removing Negative Comments on TripAdvisor

2010-09-10T10:39:39Z

TripAdvisor.com is a popular free travel and research website that helps customers to get information about a particular place hotel, restaurant or attraction. A perfect consumer generated platform and it’s free. Most of the content here are consumer generated like opinion, reviews on travel related issues, which finally converts into an interactive travel forum. They have more than one million hotels and restaurants in their database.

TripAdvisor gets tons of reviews day in and day out. They entertain 100% honest and frank opinion. On an average they receive 21 reviews per minute, so this literally makes it unfeasible to cross-check each and every comment, but they claim to review the comments and do take some days to post them.

The unique thing about review/comments on TripAdvisor:

TripAdvisor does not provide direct contact between the members of the travel community and the owners,
All users on their website are unknown unless they post their contact details like e-mail or phone numbers. So this again makes it very difficult to contact the person and request him to remove the post,
The user/reviewer cannot edit his comments once posted, but he will have to send a mail to TripAdvisor and ask them to allow you to edit or remove the comment, and
All this makes it very tedious task remove negative comments if it appears on TripAdvisor

What we advice our clients on negative reviews on TripAdvisor

Firstly let us ensure the comments are genuine and do they really possess risk to your business. It’s always a good idea to check if there are many customers grumbling about the same problem.

Call a happy customer from the list and reward them and request them to write something positive about their experience at your hotel on Tripadvisor.

What can we do to remove negative comments on TripAdvisor?

We have a whole team to monitor anything being said about you. So by posting positive content on blog networks, on social networking sites and making press releases we work steadily to bury the negative results from the first page of Google results.

We will bring in a lot of difference in search results, although you can’t remove negative comments in one go, there will be a more balanced set of search results quite quickly. And eventually we succeed!

How to remove negative comments on Yelp

2010-09-09T05:22:12Z

If you find yourself listed on Yelp and have negative reviews, it’s obvious that the Yelp page about your product/service will rank high on search engines (Google). This development can be a mixed blessing, when the reviews are good it’s great for your business but can be right the opposite it is not!

Yelp is a powerful consumer review website and has been in business since 2004.

Yelp’s catch tag itself explains that it is out to help people search great local businesses from dentists to your local vendor. This ultimately results them to rank high on Google.

Secondly the most alarming thing about negative reviews on Yelp is that it invites other users to post their comments, which will further damage your credibility.

Finally there is no way to get these bad reviews off Yelp, but bury them so they rank lower on Google or other search engines.

Expert advice: Implement a well studied approach to remove Yelp negative reviews. Being in the business we cannot stress enough on the fact that even if there is one negative review about your business on Yelp and the longer it remains there, the more harmful it is for your business.

To remove negative comments there are some basic facts we should know:

Remember these reviews are posted by customers themselves; it is a tough job to have them removed forever.
Secondly, they attract more traffic and viewership the very moment they appear on the front page of Google.
We all know that such reviews and negative comments need not be true, but the fact remains that it kills your business and you are always left without support to defend yourselves
Finally going after them with a legal suit is not a viable option besides its time consuming.

What we do to bury them in the inner pages of Google search results:

Contact the website owner and ask for them to remove the negative comments, often this does not work unless the content is libelous.
Bury the bad press by filling the Internet with positive content that you can control.
Most customers make buying decisions based on page one, however, people research you or journalists digging for a story will go way past page one.
We can help advice, defend and fight to protect your name, Brand or Company from unwanted bad and negative comments online.

scam.com Removing Negative Posts

2009-12-02T17:01:00Z

Scam.com quite often is used by people to blow of steam about a company, the real issue is it's not really referred by anyone as there are so many comments being added to it all the time.

Here is what it says on scam.com website about complaints:

This website assumes no responsibility for comments or content based on these US Court rulings:

Barrett v. Rosenthal:Websites assume no responsibility for comments or content provided by third parties as provided by ample case law including the recent California decision in Barrett v. Rosenthal.
You can read the case here

Federal Court Reaffirms Immunity of Bloggers and Forums from Suits Brought Against Commenters Section 230 of the Communications Decency Act provides that "[no] provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider," and that "[n]o cause of action may be brought and no liability may be imposed under any State or local law that is inconsistent with this section." A recent decision of the First Circuit has reaffirmed the broad protection this statute provides to bloggers and message board administrators.

In Universal Communication Systems v. Lycos, a company who had allegedly been victimized by defamatory statements on a message board regarding the value of its stock sued Lycos, which operated the board. The message board allowed users to post comments with minimal moderation, and no one from Lycos was responsible for the allegedly defamatory statements.

Examining the impact of Sec. 230 on this case, the court noted that "Congress intended that, within broad limits, message board operators would not be held responsible for the postings made by others on that board," adding that allowing bloggers and message board operators to be sued for the statements of commenters on their sites would have an "obvious chilling effect" on speech. Accordingly, the court dismissed the complaint against Lycos.
News Source

I am not sure how this would stand in a European court I guess only time will tell.

There are no set of steps or advice on the scam.com to suggest how to get a comment or discussion removed if it incorrect or libelous. So here is some helpful contact details that may help.

Whois Contact Details for scam.com

Domain Name: SCAM.COM
Registrar: MONIKER

Administrative Contact [1623868]:
Scam Com scamcom@gmail.com
1750 The Queensway
unit 3 suite 138
toronto
OR
m9c5h5
CA
Phone: +1.4165236660

Domain servers in listed order:

NS2.SCAM.COM
NS1.SCAM.COM

This is the IP number for scam.com - 208.86.2.42

This is who we believe host scam.com

Registration Service Provided By: Rackco.com - A Division of Axxacommerce
 
Contact: domains@rackco.com
 
Visit: http://www.rackco.com
Domain name: rackco.com
Registrant Contact:
   Rackco.com - A Division of Axxacommerce
   3 Canale Drive
   Egg Harbor Township,  08234
   US
 
Administrative Contact:
 
   Rackco.com - A Division of Axxacommerce
   Support Group (domains@rackco.com)
   +1.6096771900
   3 Canale Drive
   Egg Harbor Township,  08234
   US
Name Servers:
 
   NS1.RACKCO.COM 
   NS2.RACKCO.COM