Posts Tagged ‘Reputation Management’
How Reputation Management For.com works?
We have written a lot on online reputation management, but this time the topic is going to be Reputation Management For.com and the business we are doing at Reputation Management For.com. This because reputation management is now an organised industry, with big business being done.
So what’s special about Reputation Management For.com?
- We have been ranked No.2 by topseos.com: topseos.com, an independent authority on search vendors, has ranked us No.2 among the Best Top 10 Reputation Management Firms in the US for the month of June 2010.
- We don’t cut corners: We don’t like taking short-cuts or going the easy way. We work hard to win.
- We move with the times: We move with the times and take in all changes, technology-wise and otherwise too.
- We work 24×7: Spread across continents and with our team-members working from different countries, we manage to keep it all going 24×7, 365 days a year.
How does it work?
Online Reputation Management is not that simple, but with our expertise and experience, we get to make it all simple. So here’s a list of what all we do, for our clients:
- Writing blogs, posting articles etc for you, to make sure you get a real big online presence.
- Writing professional online press releases for you, keeping track of all updates concerning you and your company.
- Branding. Branding is our forte. We take you for a brand and set out to promote you using all resources available.
- Providing quality content, coming from genuine writers who have a passion for writing and who know how SEO works.
- Providing full assistance from a team of writers, SEO professionals, designers, programmers et al, spread over different parts of the world.
- Making sure your presence is felt in a big way on the social networking zone, focussing on social networking sites and doing social bookmarking too.
- Giving top priority to promptness and professionalism.
- Using advance technology, tools and gadgets that help track and mend online reputation management.
- Interacting frequently and freely with clients, making sure we deliver what they expect from us and also to impart to them the feedback that we get.
- Studying things in detail and bettering ourselves so that your trust in Reputation Management For.com remains intact…always.
What makes us different…
Well, all this is what every reputation management company does. So, what’s it that makes us different? Let’s take a look
- We maintain and mend the online reputation of a client who’s in real big reputation crisis. We have done that many a time and know ways to handle it. We salvage your reputation in the hours of the most severe of crises.
- We have been the first to recognise that the age of conventional PR is over and it’s now the age of Reputation Management. We do understand that in modern times, Reputation Management encompasses Public Relations and hence we are masters in Reputation Management as well as PR.
- We do day-to-day monitoring of our clients’ online reputation, maintain graphs, charts et al to support this monitoring.
- When it comes to using new ideas, new tools etc and making the most of research and analyses, Reputation Management For.com scores high marks.
McDonald recalls cadmium-laced Shrek glasses
Shrek has indeed landed a nasty blow on the brand image of McDonald’s! The famous fast food chain of McDonald’s is recalling 12 million drinking glasses from the US markets which were launched to promote the cartoon movie “Shrek” because the painted designs on the glasses contain the toxic metal cadmium. The cadmium paint might enter the children’s body through their hands and this would put them to risk as it is a known carcinogen that can cause cancer on prolonged use. Cadmium is generally added to paints to make bright colors, but it is unusual for cadmium containing paints to be used in consumer products like glassware.
In an unusual damage control exercise, McDonald’s has asked customers’ to stop using the 16-ounce glasses with immediate effect. Originally sold at $2 each McDonald’s has started paying customers $3 for every Shrek glass returned. The customers can return the glasses in any of the McDonald’s restaurants and receive the cash on the spot.
To me the whole thing about the McDonald’s glasses is very much a mystery, and why they would be putting cadmium pigments in there,” said Hugh Morrow, a consultant for the International Cadmium Association and a former president of the trade group in North America. “Our position is that cadmium pigments should not be painted on consumer glasses.”
Meanwhile, sales in McDonald’s outlets recorded a sharp rise of 3.4 percent in May, which is attributed to the overwhelming popularity of Shrek themed promotional campaigns for its Chicken McNuggets and Happy Meals. By acting fast and paying a premium to its customers, McDonald’s is back on its saddle ( well… almost) and has done its best in brand protection . The fact that McDonald’s announced the recall soon after the Consumer Product Safety Commission said that tests showed low levels of Cadmium, even though glasses were not considered toxic as the risk was really low. This act indeed helped it get back into the good books of the customers. In a way, it is nothing but Reputation Management at its best.
Reputation Ranking- Know Your Online Status
This article focuses on reputation ranking mechanism. When a company or business gets unwanted attention online, there obviously is something fishy about it. The search engines go naughty; they become biased and start ranking the ‘negatives’ on top. After all it’s attracting more visitors. When users search for you online the unofficial flashes before the official website, thus drowning your goodwill.
Take for instance if some firm wants to hire your service and finds no mention or option about you on the first two pages till they spot you on the 4th page of the search result, imagine the kind of damage it will be have on your company. All the negative stuff has pushed you out off sight. Reputation ranking shows what exactly is your position online.
The ranking system is a process that is concluded by feedback and thorough research and data collection mechanism, and then depicted with pictorial representation followed by analysis and summary. The results cannot be manipulated or altered. Unlike other ranking systems that sum up the good and bad reports from customers, reputation rating depicts reliable and accurate facts based on that day’s researches. The intention is to build better and objective ratings and develop trust on Reputation Management system.
Reputation rating systems are becoming an essential tool and it is about finding ways to reduce the influence of bad press. Reputation Management For.com believes that every business needs a proactive measure to be on the web and be a consistent performer. And it only goes on to help you understand your business better.
Air India flying low
Battling with a damaged reputation and internal unrest!
The national carrier of India, “Air India” seems to be in a complete disarray after a series of recent incidents jolting the reputation of the nation’s oldest airlines. Even before Air India could resurrect its image from the tragic crash in Mangalore which killed 158 passengers, another blow came with a strike called by Air India employees unions.
The internal unrest among the employees and management is due to faliure of the management to follow through on its latest verbal agreement to pay the lowest paid employees by July 3. The lowest paid unionized employees make less than $100 a week. Employees were angered with their pay being delayed at a time when the airline continued to buy new planes. This sorry state highlights the distorted image of the national carrier being plagued by chronic indiscipline. They lost credibility and with the mounting pressure to stay ahead in the race, Air India seems to have lost its track. This series of crisis exposes Air India’s inability to deal with crisis management. Here is what Air India’s spokesperson had to say to CNN IBN :
“We will not tolerate any strike. Striking employees will be subject to loss of wages and productive incentives.”
Left with a cumulative loss of about Rs 8000 crore, a battered reputation, and unsatisfied employees and customers, the international carrier will have a hard time to regain its respect. Absence of a solid PR is something they need to bring in to salvage their reputation. With competition and competitors looming high, Reputation Management For.com does not think Air India can afford to take this luxury to give PR a miss. High time they mend and sort the crisis before its too late to fasten their seat belts.
Internet Reputation Management to favor your business
Every business house is familiar with online reputation management. But, here we are not talking about something that happens when your PR is under fire or you have lot of negative content in the search engine. Well for Internet Reputation management, it has nothing to do with negative or bad contents, it’s just a away to keep your business on the top page of search engine unwary of negative comments. This is to minimize any affect from future negative content propaganda. More businesses houses are taking Internet reputation management seriously, and this comes as a powerful strategy that keeps your business on top undeterred by negative postings.
A successful Internet Reputation Management is about how to amend damages taking into account a 360 degree view. An aggressive SEO is then undertaken, which is followed by creating supportive content in the form of blogs, media releases, social media linking etc.,
So no matter negative content or not; Internet Reputation Management if taken care in the beginning will always allow business to remain on the first pages of search results. And when negative information try to connect with the search terms, your website and business will be already enjoying a strong position on the first page of search engines. Remember, only less than 4 percent users ever scroll down to the last result on the first page, and even less make it to the second page.
Reputation Management For.com-
Internet Reputation Management is more like a guard, that takes care of your online reputation while you concentrate on your business.
Mark Twain Autobiography- 100 years of Reputation Management & PR
Mark Twain sealed his autobiography for a 100 years after his death and we’re the lucky ones to see all his secrets being released. Well, this is, if you look at it closely Reputation Management at its best and not to mention PR.
Dead celebrities and their estates continue to amass wealth and media space. Maryln Monroe, Elvis and Jim Morrison are all great examples of this. However, Mark Twain does it all in a well-planned, calculated manner. A century later we’re all thinking of what he might have said that he thought his reputation may have been affected?
Well for his foresight and PR skills this post is a salutation. He sure knew how to get back into the news.
Whatever Mark Twain felt may have ruined his reputation may not seem much today, but, with reference to his times we can expect to gossip about him and he probably would have enjoyed it. The Independent article had historians saying this about Twain…
“He had doubts about God, and in the autobiography, he questions the imperial mission of the US in Cuba, Puerto Rico and the Philippines. He’s also critical of [Theodore] Roosevelt, and takes the view that patriotism was the last refuge of the scoundrel. Twain also disliked sending Christian missionaries to Africa. He said they had enough business to be getting on with at home: with lynching going on in the South, he thought they should try to convert the heathens down there.”
So clearly lots of interest building up, plus the 400-page section on his liaison with Isabel Van Kleek Lyon who later became his secretary is sure to be intriguing.
Shock-value may not be there, but, oh, won’t the tongues wag again about the man who was known to have loved his celebrity status.