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Posts Tagged ‘RateMds’
RateMDs negative reviews are damaging, how to get them removed
April 4, 2011 | 
Author RateMD is just one of numerous sites geared towards reviews is growing all the time and this is going to continue. Google shows signs that they are give much more weight to reviews and will focus on these even more as they continue their focus on getting more into the social network realm. You will see below a screen shot of a search I did for a random Doctors name in NY. I have highlighted in red where the reviews show.
The biggest issue for Doctors is quite often than not they are unable to respond to reviews even if they are incorrect because of Doctor / Patient confidentiality. Where sites like RateMD maybe looking to offer a genuine service in the nature of it 9 times out of 10 most reviews are going to be negative because its human nature to complain and write when you feel you have had a bad service and very difficult to get customers to write when they have a good service. With regards to RateMD, it is difficult to enforce a removal without some sort of court order as the law does not hold them responsible for the content of the site and they rarely respond to requests from doctors without some form of legal obligation. This is incredibly frustrating for all victims caught on the wrong side of such reviews.
Reviews online which are highly visible and question the quality and skill of the doctor which lead in turn to canceled appointments. These reviews not only harm reputations but also hit income as well. It is important to recognise that this is not a on-off situation but an emerging problem for all professionals as patients have a range of websites where they can publish their reviews without any meaningful form of peer-review.We have been planning and implementing a strategy for Doctors to help be proactive and protect themselves from negative reviews. We are very interested to hear from Doctors, medical professionals and institutes who have fallen foul to negative reviews online or maybe just want to be proactive today and stop it happening in the first place.
Please use our contact form if you want to find out more about our reputation management program for Doctors
Posted in Doctors Reputation | 
Tags: docotor reputation management, RateMds, remove negative reviews | 
6 Comments »
Reputation Management Law & Right To Forget Law?
If you’re professional a doctor or a lawyer you’re probably wary of sites like RateMDs.com or LawyerRatingz.com, a bad review or comment there could make all the difference in your professional life. Reputation is all that matters to a doctor or lawyer their whole life, education and training all ride on this one factor through out their active years.
Good feedback from clients/patients on rating sites can double your value as a professional, you could be thinking of new offices and clinics with referrals from such sites. Much like hotel reviews on TripAdvisor can make or break your hotel’s reputation. So what can you do if you have been maliciously slandered by someone out for a personal vendetta? Is there a way out?
When we read reviews online we tend to believe the person with a label similar to our own. For example: a review poster’s bio may be simply read – “50 year old man with arthritis” or “a mother of two toddlers” and the reader immediately connects with them. What follows in the review can make or break the reputation of the doctor being rated.
If all reputation management tricks fail to remove negative comments and reviews – law is the only way ahead. We could soon be having Reputation Management Law, wherein you could get the real identity of the poster revealed. You could actually find out if the malicious poster was actually your client or patient!!!
If you’re thinking ..”no way is this happening”, let me tell you that this has happened already – Lawiscool.com has reported exactly this …
The case of Dr. Mohamed Foda of Leduc, Alberta, who forced RateMDs to provide information about a negative poster through the California Northern District Court in Foda et al v. RateMDs, Inc.
Administrator of RateMDs, John Swapceinski, says that the site gets letters from lawyers once a month. Not surprisingly, they do not comply with the requests. The site does serve an important public function for consumers of healthcare. But Swapceinski also said that Dr. Foda’s suit is the first time a lawyer has actually followed through and sued the site, and he indicated he would cooperate with a subpoena to release the information if one was provided.”
Here at Reputation Management For.com we welcome any such legislation and this could very well lead to a whole new branch in corporate reputation management. We are all for justice and this is reputation management at its most effective.
A grey area here could be the right to privacy and the big news today is that France is pondering on a Right To Forget Law to protect people from their own Tweets and Facebook posts!
These are very interesting times indeed for reputation management. Watch this space for updates on any legislation coming the reputation management way!