Reputation Management

Murdoch reputation takes a hit

This happens when you don’t handle crisis the way it should be. Murdoch’s News Corp is facing the heat over its phone hacking scandal, which is doing significant damage to its reputation. Interestingly the news broke out just in time when Murdoch was going to take over the British Sky Broadcasting. Later giving in to the pressure from the UK Govt, he dropped his plan. Read the rest of this entry »

Reputation Management, why you need it?

If you think that the online information about your product is as secure as you thought, I will be sorry to say you are wrong. You never know unless you are tracking your online reputation if any disgruntled customer or competitor is griping about you on Facebook and twitter. A close introspection and we found that Facebook status and twitter updates appear in Google’s search results faster. Why Google? Because that’s where 90% of internet users go to fetch information about you. So make sure what you want them to know about you because your understanding about your brand and product is not what you say, but what Google suggest it is. Read the rest of this entry »

How to avoid accidental social media disasters

Do you have an active social media life? If the answer is a ‘Yes’ you need to be reading this post.

Post the ‘Weinergate’ incident, when an accidental tweet with an obscene photo that should have been made via direct message to an on-line girlfriend went public on Rep. Weiner’s timeline forcing his resignation, it is time to list out ways to avoid such social media disasters.

Armed with Android smartphones and numerous social media accounts on Facebook and Twitter is by itself a challenging situation. So you have your personal Twitter and Facebook account, and your companies’/clients’ both on a computer and sometimes even on your smartphone. Juggling these daily is daunting to say the least.

The other aspect is your own social life and how you conduct yourself in social circles, what pictures you post on Twitter and Facebook and so on. Ask around and you’re sure to know quite a number of people who have suffered the ‘Freudian slip’ or in this case the ‘Freudian click’ sending the wrong message to an ex-flame/spouse. You end up dealing with not just the horror of such a predicament but also the sinking feeling that it could have been easily avoided.

Here’s how you can avoid accidental social media disasters: Read the rest of this entry »

Physicians’ Reputation Management! Is it too late to act?

We’ll explain a little why physicians should be worried about online reputation management (ORM).

As the online world is wide and handy, bad reputation takes shape here. Online Reputation Management is the monitoring process that addresses or alleviates the SERPs (search engine result pages) or entries in the online media and social networking domains. Read the rest of this entry »

Ryan Giggs Scandal – Superinjunction Law Firm Reputation loss

The Twitter outing of celebrity names who have taken out superinjunctions in the UK courts to prevent the reporting of adultery and other private misdemeanors has been a watershed moment in privacy laws in the UK. The Ryan Giggs superinjunction and his law firm Schillings’ decision to pursue Twitter Inc. aggressively seems to have backfired for both client and the law firm. Read the rest of this entry »

How to become even more unpopular

Did the board of directors of RBOS know about his affair? That is the most fascinating question arising from the lifting of the injunction on reporting of Sir Fred Goodwins affair with a colleague. CEO’s are frequently high profile individuals whose persona is stamped on the company they run. Think Virgin and Branson or Apple and Steve Jobs.
A recurring criticism of Goodwin was that he ran the company like a personal fiefdom with an abrupt and arrogant management style that seemed to encourage flunkies and discourage criticism and internal scepticism. The next few months will be interesting as we read more about the affair and how it impacted his decisions at the bank.
Board directors should pay attention: managing the company’s reputation is a board matter and if the CEO and company are inextricably linkedthey need to reassure themselves that their CEO is behaving with the utmost probity if it is not to impact share prices.
As for Sir Fred: well, he is already one of the most unpopular people in the UK. He has just shown us how to be even more unpopular.

Top Ten Don’ts of Reputation Management

Yesterday we did a piece on the Top Ten Reputation Management Tips, detailing 10 things you really should be doing to preserve your own/brand name on t’internet. And, while we freely admit that the list wasn’t exhaustive, there are also some things which – equally as importantly – you should NOT be doing. Whilst amicable that you should wish to fix any issues that may arise, within you is the potential to make things a whole lot worse, too.

Read the rest of this entry »

Top Ten Reputation Management Tips

Ok, here should be a comprehensive guide to managing your own online reputation and the things you SHOULD be doing to preserve your own/brand name. If you’re here, you’ve already shown an interest in making sure you’re doing what you can to keep your head above the proverbial current of the internet. Or you’ve found yourself in an unpleasant situation and are facing unwarranted negative press/publicity and are seeking ways to rectify your situation.

Read the rest of this entry »

#Injunctionsuper goes global

Twitter has outed the celebrities who have taken out super injunctions in the british courts to stop the press mentioning their names and to protect their reputations. Twitter users know who they are now after a weekend of febrile speculation and outing. What does it mean? Read the rest of this entry »

SyFy Kills Stargate Universe (SGU) And Reputation

[Updated 13/06/2011] I don’t envy the work of a TV Network President. I envy the salary, sure – but trying to ensure that television continues to make money at the cost of quality, principles and a core fanbase can’t be easy. That’s probably not the way the job should work, but just try telling that to Dave Howe, President of NBC Universal’s ‘SyFy’ television network. Hordes of fans are turning their backs on the cable channel, and it’s primarily down to the decision to cancel fans’ favourite: Stargate Universe.

Read the rest of this entry »