Press & Journalism
There are many laws out there that company’s could be breaking without even realizing it. It’s important to make sure they you keep updated.
The UK Bribery Act will fundamentally change anti-corruption enforcement for companies doing business in the UK. With support across political parties, the bill is likely to become law in 2010. Significant new enforcement activity will include large penalties and possible prison terms for organizations and individuals.
From UK Bribery Act website
A survey in 2006 by Control Risks, a consultancy, estimates that a quarter of UK-based international companies have lost business to corrupt competitors in recent years, while figures from the World Bank suggest that bribery adds up to 10% to the total cost of doing business globally.
Its not only the law you could be breaking if competitors catch wind of any companies taking part in such activities then your reputation could be permanently damaged if they start posting on SNS’s etc. Keeping up to date with changes in the law will keep you out of the courts and the papers!
There is a saying that even bad publicity is good publicity, but that may work for Hollywood and that is not the case here. Reputation Management For.com conducted a study and learned that corporate crisis might very much result in online negative publicity, lowering the repute of the company. It was further found that most companies still tend to follow public relations and don’t see the value in ORM (online reputation management) until they get bonked in the head with devastating bad publicity. It’s in such situations that the effect of public relations becomes invaluable. Read the rest of this entry »
How popular is British Airways when it comes to bad customer service. Well!! They always seem to sneak in whenever bad service is talked about.
Recently easyJet was been dragged into a wrangle with their ground handling agents Servisair. The passenger handling company alleged how easyJet force their check-in staff to act more like policemen than customer service staff to meet the low-cost airline’s strict baggage rules. Read the rest of this entry »