Our finding shows that most doctors worry about negative reviews posted about them on review websites. Physicians’ know that it’s just the mouthing off unhappy patients. Review website often doesn’t take the responsibility to ascertain the negative reviews are baseless and fictional. For example In one case we found a “review” that was demeaning beyond belief, the so-called patient was an ex- girlfriend of that physician and she had a personal agenda in doing so. But not everybody will realize the quality of such information and the significant impact it has on the physician. Read the rest of this entry »
This happens when you don’t handle crisis the way it should be. Murdoch’s News Corp is facing the heat over its phone hacking scandal, which is doing significant damage to its reputation. Interestingly the news broke out just in time when Murdoch was going to take over the British Sky Broadcasting. Later giving in to the pressure from the UK Govt, he dropped his plan. Read the rest of this entry »
Contemporary physicists have proposed a theory of the multiverse: that our universe is just one of many. Sceptics of the theory only need only look at FIFA and its president Sepp Blatter to realise that there must be some truth to the theory, because whatever universe Sepp Blatter inhabits, it is certainly not this one. FIFA has long been byword for corruption, back-handers, opaque processes and the steady drip of scandal. Even by their tawdry standards, this last week has been utterly awful with senior members suspended and now the most farcical of “elections” with just one candidate planned for this Wednesday. Read the rest of this entry »
Did the board of directors of RBOS know about his affair? That is the most fascinating question arising from the lifting of the injunction on reporting of Sir Fred Goodwins affair with a colleague. CEO’s are frequently high profile individuals whose persona is stamped on the company they run. Think Virgin and Branson or Apple and Steve Jobs.
A recurring criticism of Goodwin was that he ran the company like a personal fiefdom with an abrupt and arrogant management style that seemed to encourage flunkies and discourage criticism and internal scepticism. The next few months will be interesting as we read more about the affair and how it impacted his decisions at the bank.
Board directors should pay attention: managing the company’s reputation is a board matter and if the CEO and company are inextricably linkedthey need to reassure themselves that their CEO is behaving with the utmost probity if it is not to impact share prices.
As for Sir Fred: well, he is already one of the most unpopular people in the UK. He has just shown us how to be even more unpopular.