- Should companies bet on social media marketing?
- Google auto-complete reputation woes!
- Appco Group Services
- Reputation management for Hotels – ‘Home away from Home’
- Reputation Management Online Through Right Response!
- Kingfisher Airlines gullibility banking on SBI
- Pfizer pill recall – botched up reputation in wrong pack
- Twitter to lose its reputation as a free speech platform?
- IIPM worried about Google Suggest, why is it so?
- Reputation Management Tip for 2012: Brands need to tap into social media search!
Damage Limitation
Google auto-complete reputation woes!
June 20, 2012 | 
Author Google algorithm and the auto-complete function has landed the search engine giant back in court again. This time it is a man from Japan who alleges that he lost his job with the auto complete bringing up criminal acts when his name is typed into the search box. The man demands that the defaming words be removed and that he gets compensated for all the embarrassment he has had to go through.
Clearly a case of reputation damage and though the court has ruled that the offending words be removed Google has towed the ‘not subject to Japanese law’ line. However, the present case is about compensation and yet again Google defence points out that such cases are rare and the algorithm decides things on what is already available online.
A man from Italy won a case against Google for similar reasons and so did a Frenchman who had to deal with words like ‘rapist’ being suggested with his name. Google does screen for pornography, profanity etc, so can easily oblige if a court sees it as having caused reputation damage to a plaintiff.
However, with Google claiming to have more and more requests from governments to remove content all this could well eat into the brand losing its sheen of being impartial based on its algorithm, which gets tweaked every so often to weed out spam and information of low value among other things. So will Google pay up??
Posted in Company Reputation, Damage Limitation, Google, SEO | 
Tags: Google, Google in court, Human Interest, Japan, Legal, Reputation Management, Search Engine Optimization | 
No Comments »
Pfizer pill recall – botched up reputation in wrong pack
If there’s one thing women trust, it’s that the sun will rise in the East, you have to pay taxes, and that birth control pills will keep you away from unwanted worries.
Pfizer, the major birth control pill makers seem to have shaken that trust. The company had to recall million packs of these pills, which were wrongly packed. The company announced this flaw, before any woman could possibly become pregnant. Read the rest of this entry »
How to avoid accidental social media disasters
Do you have an active social media life? If the answer is a ‘Yes’ you need to be reading this post.
Post the ‘Weinergate’ incident, when an accidental tweet with an obscene photo that should have been made via direct message to an on-line girlfriend went public on Rep. Weiner’s timeline forcing his resignation, it is time to list out ways to avoid such social media disasters.
Armed with Android smartphones and numerous social media accounts on Facebook and Twitter is by itself a challenging situation. So you have your personal Twitter and Facebook account, and your companies’/clients’ both on a computer and sometimes even on your smartphone. Juggling these daily is daunting to say the least.
The other aspect is your own social life and how you conduct yourself in social circles, what pictures you post on Twitter and Facebook and so on. Ask around and you’re sure to know quite a number of people who have suffered the ‘Freudian slip’ or in this case the ‘Freudian click’ sending the wrong message to an ex-flame/spouse. You end up dealing with not just the horror of such a predicament but also the sinking feeling that it could have been easily avoided.
Here’s how you can avoid accidental social media disasters: Read the rest of this entry »
Posted in Celebrity Reputation, Damage Limitation, Personal Reputation, Politicians reputation, Reputation Management, Reputation News, Reputation Online, SEO, Social Network Sites | Tags: Android phone, Anthony Weiner, facebook, Hootsuite, Online social networking, Seesmic, social media, Tweetdeck, twitter, Weinergte | 2 Comments »
Anthony Weiner Lewd photo – Twitter stardom gone sour
Rep. Anthony Weiner was only a few days ago a Twitter celebrity with a large following and also listed in Time Magazine’s top 140 Tweeps to follow. Politicians who do well on Twitter are rare and Weiner sure had his moments, he’s funny and is not afraid to speak his mind.
Anthony Weiner is of course now embroiled in a controversy. His twitter account sent a lewd photo to a Seattle college student. He then screamed ‘his twitter was hacked’, and later said he cannot be sure if the picture was actually his. Democrats, Weiner’s party backers, have distanced themselves from him and comedians are having a field day punning his name.
“I can’t say with certitude,” … “My system was hacked. Pictures can be manipulated.”
Weiner on reputation damage control mode made quite a few errors…
FIFA Prove Existence of Parallel Universe
Contemporary physicists have proposed a theory of the multiverse: that our universe is just one of many. Sceptics of the theory only need only look at FIFA and its president Sepp Blatter to realise that there must be some truth to the theory, because whatever universe Sepp Blatter inhabits, it is certainly not this one. FIFA has long been byword for corruption, back-handers, opaque processes and the steady drip of scandal. Even by their tawdry standards, this last week has been utterly awful with senior members suspended and now the most farcical of “elections” with just one candidate planned for this Wednesday. Read the rest of this entry »
Posted in Damage Limitation, Personal Reputation | Tags: Blatter, FIFA, FIFA Scandal, Omniverse, Reputation Management, Sepp Blatter | No Comments »
Ryan Giggs Scandal – Superinjunction Law Firm Reputation loss
The Twitter outing of celebrity names who have taken out superinjunctions in the UK courts to prevent the reporting of adultery and other private misdemeanors has been a watershed moment in privacy laws in the UK. The Ryan Giggs superinjunction and his law firm Schillings’ decision to pursue Twitter Inc. aggressively seems to have backfired for both client and the law firm. Read the rest of this entry »
Top Ten Don’ts of Reputation Management
Yesterday we did a piece on the Top Ten Reputation Management Tips, detailing 10 things you really should be doing to preserve your own/brand name on t’internet. And, while we freely admit that the list wasn’t exhaustive, there are also some things which – equally as importantly – you should NOT be doing. Whilst amicable that you should wish to fix any issues that may arise, within you is the potential to make things a whole lot worse, too.
Posted in Bad Press, Company Reputation, Damage Limitation, Google, National Reputation, Negative Forums, Personal Reputation, politicians, PR / Public Relations, Press & Journalism, Reputation Management, Reputation News, Reputation Online, Reviews & Quality, Social Network Sites | Tags: brand management, Google, negative blogs, Negative Forums, negative press, negative reviews, negative threads, Reputation Management online, Reputation Management Tips, Review sites, SEO, Wikipedia | 2 Comments »
Top Ten Reputation Management Tips
Ok, here should be a comprehensive guide to managing your own online reputation and the things you SHOULD be doing to preserve your own/brand name. If you’re here, you’ve already shown an interest in making sure you’re doing what you can to keep your head above the proverbial current of the internet. Or you’ve found yourself in an unpleasant situation and are facing unwarranted negative press/publicity and are seeking ways to rectify your situation.
Posted in About Us, Bad Press, Damage Limitation, Google, google alerts, National Reputation, Personal Reputation, Press & Journalism, Product Reviews, Reputation Management, Reputation News, Reputation Online, Reviews & Quality, SEO, Social Network Sites | Tags: Computing, internet, Internet Marketing, marketing, Online advertising, Reputation Management, Search Engine Optimization, Social network service, Technology/Internet, Top Ten Reputation Management Tips, User-generated content, website | No Comments »
SyFy Kills Stargate Universe (SGU) And Reputation
[Updated 13/06/2011] I don’t envy the work of a TV Network President. I envy the salary, sure – but trying to ensure that television continues to make money at the cost of quality, principles and a core fanbase can’t be easy. That’s probably not the way the job should work, but just try telling that to Dave Howe, President of NBC Universal’s ‘SyFy’ television network. Hordes of fans are turning their backs on the cable channel, and it’s primarily down to the decision to cancel fans’ favourite: Stargate Universe.
Posted in Company Reputation, Damage Limitation, Examples, Negative Forums, Online PR, PR / Public Relations, Reputation Management, Reputation Online, Social Network Sites | Tags: Dave Howe, Facebook Inc, Save Stargate Universe, SaveSGU, Stargate, Stargate SG-1, Stargate Universe, Syfy, Twitter Inc | 57 Comments »
Speedo Takes Aussie Blogger To Court
Sportswear giants Speedo have taken a break from smuggling budgies and started down the path of smuggling bloggers to court as it’s revealed they’re unhappy with one Australian blogger who’s “using their brand name in vain”.
Read the rest of this entry »