Company Reputation

Twitter to lose its reputation as a free speech platform?

Twitter is in a Catch 22 situation; it is stuck between local country laws and the freedom of speech of the Internet users and has opened its doors to censorship.

To abide with the law of the land in different countries, the microblogging site has decided it MAY ‘reactively withhold’ offensive tweets on a country-by-country basis. Well, so much for being the free-speech platform that it was all this time!  Twitter has even cited reference of ‘pro-Nazi’ contents for users in Germany and France, to substantiate its move in its blog.

In a world comprised of different people with different ideas, this move from Twitter has been welcomed by few though the large chunk of Twiterati is wary and complaining.  Read the rest of this entry »

Apple Siri gender bias or glitch?

Siri’s obvious unwillingness to help a woman to find abortion clinics has created ire. The latest controversy could not have come at a time when the company is facing tough competition from their Android-powered counterpart.  Angered by Siri’s failure to locate even one result has had people sign mass petitions to Apple. Blogs and comments are keeping the controversy alive thus putting Apple in a delicate situation. We have to see how they tackle this serious issue.

As always, the problem with Apple is they fail to understand that to develop such an effective feature, Siri has to learn about the user; it should customize itself to know every detail about an institution or an individual. Guess what? Siri transforms your speech into a search algorithm and uses the 3rd part search engine to obtain result. If the search engine fails to return the information, Apple gets the blame for not having programmed that way.  Read the rest of this entry »

Google+ vs Facebook – its not over yet!

Have you given up on Google Plus, already? The Google+ rollercoaster has been nothing short of mercurial – The fanfare, the golden invite, the Google+ launch was on hype overdrive; then came the ‘is it dead’ questions and Facebook launching new features to stay in the game. Google is now talking about brand pages in Google+, yet another feature in Facebook; and hence the question – ‘Does Google stand a chance against the social media behemoth that Facebook is?’ 

Google+ syncing seamlessly with Android devices: Google+ of late seems to be more about bringing all your web presence onto a single platform with easy icons and circles. So from easy instant upload of photos from your Android phones to video chat hangouts, its about getting you organised the Google way. The best part about this is that, the photos that get instantly uploaded are not available to your Google+ circles by default; you have to make it available or shared on Facebook etc manually. Google scores on privacy which has always been a sticky point for Facebook always. Read the rest of this entry »

The Ethics of Self Promotion Through Charitable Causes (A Case Study)

Social Media has been an excellent vehicle for businesses to promote their brands and products for years, and with a theoretical audience of over one billion users it’s a trend that’s set to continue for the foreseeable future. From that, it’s of little wonder that slowly people are starting to realise the potential for charities to make their mark on this global audience for the betterment of their respective causes. But what happens though when lines get crossed and businesses and charities start working together, and it becomes difficult to see exactly who’s getting the better deal? Read the rest of this entry »

Google scraps sidewiki – will you miss it?

Here you have another product of Google to hit the trash. Well, I wouldn’t say Google Sidewiki is a complete failure, but relatively a Google product that failed to keep up with the expectations”.  Google has finally decided to close it down, and is offering its users to export all of their data. December 5, 2011 is the day Google will discontinue Sidewiki and erase all the content. Users’ can visit http://www.google.com/sidewiki/  and follow the manual to retrieve the data. Read the rest of this entry »

Facebook, the trust factor

I got a friend request from a total stranger on Facebook last week. The only thing we had in common was mutual friends. As always I declined that request. But then why would anybody send friend request to people they don’t know, strange but that’s what Social networking is all about. To my surprise I saw my colleague accepting this request from the same person. I then wondered if I had gone overboard by declining a request from somebody with potential caliber? I enquired with my friend and he had not clue; he accepted the request only because there were few friends in mutual circle.

I later learned that Facebook is sending friend requests automatically without users’ consent. I thought Facebook is a great place to be in touch with friends and it contributes to web searches. But if it is going to ask me to add people I never want to, I might then have second thoughts. This latest glitch has already earned the wrath of users from across the world. Read the rest of this entry »

BlackBerry Blackout- RIM’s Reputation Takes another Hit

Canada’s technology champion, Research In Motion Ltd is scrambling to remedy back its reputation, as an extensive series of lingering service blackouts around the world left millions of BlackBerry owners in the dark without access to emails or instant messages. The international confidence in RIM plummeted.

Last week, blackouts that began Monday in Europe, Africa and the Middle East spread to North America, knocking BlackBerry users in the United States and Canada off-line. Service disruptions were also reported in South America, Hong Kong and Japan. The annoyed BlackBerry users around the world took to Twitter and Facebook to vent out their anger. This is an example oh how the reputation of one company can be spoiled within minutes with one mistake. Read the rest of this entry »

Reebok reputation takes a $25 million hit for deceptive info on toning shoe

Reebok’s reputation as an earnest athletic brand that could make people jump and run faster was all intact until the company introduced its toning shoe ‘EasyTone and RunTone’. The product claimed to burn that extra fat and get you that Jessica Alba kind booty. Well this was enough to tempt people to buy and fine tune their shape. Read the rest of this entry »

Speedo Takes Aussie Blogger To Court

Sportswear giants Speedo have taken a break from smuggling budgies and started down the path of smuggling bloggers to court as it’s revealed they’re unhappy with one Australian blogger who’s “using their brand name in vain”.
Read the rest of this entry »

Rouge Behaviour by Stephen Pope

Once again the world of investment banking is reeling from a massive loss caused, apparently, by a “rogue trader“.

Kweku Adoboli, a UBS investment bank trader remains in police custody amid allegations that he cost the Swiss bank £1.3Bn. UBS has not officially confirmed Mr Adoboli’s role, however, an entry on his Linkedin site described him as director of exchange traded funds (ETF) and Delta One trading at UBS.

This operation, based within the equities division on the 3rd floor of the UBS office in London, was known regarded internally as being a key profit centre and highly valuable as it was deemed to be a risk free business unit. (There is no such thing!)

Much as with previous infamous traders such as Raj Rajaratnam (galleon Insider Trading), Bernie Madoff (Pozi Schemes), Nick Leeson (Barings Bank), Yasuo “Mr Copper” Hamanaka (Sumitomo Corp) and Jérôme Kerviel, (Société Générale) one has to question if compliance officers and senior management actually knew what was happening on the trading desk, or did they justsee a “black box” that produced money. If so, perhaps they didn’t want to look too closely at the gift horse’s teeth.

What are the trading instruments?

Delta One products are a financial derivatives carrying no optionality. That implies they carry a “delta” that is equal to or very close to 1.

What is “delta”?

The delta is the ratio of the change in price of an option to the change in price of the underlying asset, it can sometimes be called the hedge ratio and it applies to derivative products.

Consider a simple Call Option on a stock or a currency. The call option gives the holder the right, but not the obligation to acquire the said stock or currency at a specified future date or dates if it makes economic sense. So if the call option value is less than the spot market level on exercise day or days the option is in the money. If the stock were actually trading lower than the spot market, the option would not be exercised because the option would be “out of the money”.

For a call option on a stock, a delta of 0.50 means that for every $1.00 that the stock goes up, the option price rises by $0.50. As options near the end of their life or expiry, an in the money call option contract has a delta that approaches 1.0. In contrast an in the money put option (the right but not the obligation to sell) will have a delta that is approaching -1.00. (This is not the place for more complex mathematics)

Delta One have no optionality so their delta is 1 or very close to it…so the leverage or price relationship is perfect unity, for a given percentage move in the price of the underlying asset there will be an identical move in the price of the derivative. Delta One products will be seen as incorporating a number of underlying securities and as such give the holder an easy way to gain exposure to a basket of securities in a single product. (Swaps, Forwards, Futures and ETF). Did he get blind sided by the Swiss National Bank when they intervened in the FX market so forcing the Swiss Franc down by 8% against the Euro in day?

Given that trades have to be processed via the settlement office it does seem puzzling as to how such huge positions can be accumulated. It may be that as all banks have had to accumulate capital and control their costs on expenses and headcount any operation that is making a profit is encouraged to keep up the good work. Of course in C21 markets there is no longer a simple linear market in bonds or equities. Trades are made in cash instruments, futures, forwards, options, structures, special purpose vehicles, collateralized products and can be OTC or exchange based.

If a trader does not book an OTC trade at the appropriate time, red flags should rise as all trades need to be confirmed within a specified time limit from the execution. Still on a busy day, especially when markets are volatile the settlements office may not find out about the trade until the counterparty calls them days later asking why the deal has not been settled yet.

As finance professionals climb the ladder of success they assume more managerial activities that take them further away from the dealing floor and the latest techniques within asset structuring and trading…in the world on “my word is my bond”, the level of trust feels more like a layer of rust.

By Stephen Pope Managing Partner – Spotlight Ideas