http://www.reputationmanagementfor.com/blog/2010/02/09/www-consumeraffairs-com-consumer-affairs-com-what-a-load-of/ Brand Management for the Online World Fri, 27 Jan 2012 16:33:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.reputationmanagementfor.com/blog/2010/02/09/www-consumeraffairs-com-consumer-affairs-com-what-a-load-of/comment-page-1/#comment-2496 Bobraven2 Wed, 26 Jan 2011 17:46:00 +0000 http://www.reputationmanagementfor.com/blog/?p=869#comment-2496 Recently Consumeraffairs.com was sold to new owners. They now charge companies $299 a month to join their reputation management package, plus a $500 set up fee. This allows owners to respond to consumer complaints. Many people argue that this is coercion. Consumer Affairs uses their aged domain and well optimized pages to rank for the names of many companies and products, often ranking on the first page of search results for these terms. Since Consumer Affairs does not monitor reviews, their pages have become a perfect target for angry consumers and sly competitors to post fake reviews defaming businesses. Helpless businesses are then forced to pay consumeraffairs.com over $3500 a year just for the ability to respond to these reviews. Recently Consumeraffairs.com was sold to new owners. They now charge companies $299 a month to join their reputation management package, plus a $500 set up fee. This allows owners to respond to consumer complaints. Many people argue that this is coercion. Consumer Affairs uses their aged domain and well optimized pages to rank for the names of many companies and products, often ranking on the first page of search results for these terms. Since Consumer Affairs does not monitor reviews, their pages have become a perfect target for angry consumers and sly competitors to post fake reviews defaming businesses. Helpless businesses are then forced to pay consumeraffairs.com over $3500 a year just for the ability to respond to these reviews.

]]> http://www.reputationmanagementfor.com/blog/2010/02/09/www-consumeraffairs-com-consumer-affairs-com-what-a-load-of/comment-page-1/#comment-2480 David barnhisel Wed, 05 Jan 2011 16:48:00 +0000 http://www.reputationmanagementfor.com/blog/?p=869#comment-2480 I used to work for a Nationally known builder and a realtor blasted me on this particular website. He submitted an offer and when we agreed on the counter offer I asked for a cashiers check this part is true. However what is not included is he asked me afterwards at the last minute to include other costs. Basically he tried to renegotiate after all parties agreed. This is what killed the deal. He later complains that he lost his commission...the buyer hired another realtor shortly afterwards because how he (complainer) spoke down to her. This is the other half of the story. Now I can't get this posting removed? I used to work for a Nationally known builder and a realtor blasted me on this particular website. He submitted an offer and when we agreed on the counter offer I asked for a cashiers check this part is true. However what is not included is he asked me afterwards at the last minute to include other costs. Basically he tried to renegotiate after all parties agreed. This is what killed the deal. He later complains that he lost his commission…the buyer hired another realtor shortly afterwards because how he (complainer) spoke down to her. This is the other half of the story. Now I can’t get this posting removed?

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