Microsoft Weekus Horribilis

First is was Steve Ballmer at CES looking an idiot. Then they decided to side with the Chinese government against Google, reminiscent of the evil empire/dark side jibes of the past, courtesy of a statement by, you guessed it, Steve Ballmer. Last and worst it was an acknowledged security hole in Internet Explorer that may have been the cause of the trouble at Google and has led to both Germany and France advising Internet users to change to another browser – a happy circumstance for Google who are heavily promoting their browser, Chrome. Coincidence?

If I was a PR wonk at Microsoft, I would be holding my head in my hands in despair – each step seems out of kilter with customers and opinion-makers. In PR terms governments dissing a key product is just plain nasty.

Meantime the kids are deserting Xbox because of the network costs and Windows 7 is, frankly, underwhelming as an operating system: the cool kids run Linux Ubuntu and the rest are increasingly turning to Apple. Microsoft is disappearing down a reputation black hole where it is extremely profitable but nobody likes them or their products.  One possible fate for them is what happened to Xerox – they dominate the desktop computing market but that market disappears to mobile phones and tablet style computers. Will that happen 2010? No. But the world will look very different in 2015.

Microsoft needs to lose it monolithic response to the world: in short it needs to get cool!

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  • Richard Chapman

    While “the year of the Linux desktop” was being tossed about, “The Year of Not Microsoft” is biting some people where it hurts. It’s fun to watch but feel bad for the coders who will loose their jobs.

  • Richard Chapman

    While “the year of the Linux desktop” was being tossed about, “The Year of Not Microsoft” is biting some people where it hurts. It’s fun to watch but feel bad for the coders who will loose their jobs.

  • Richard Chapman

    While “the year of the Linux desktop” was being tossed about, “The Year of Not Microsoft” is biting some people where it hurts. It’s fun to watch but feel bad for the coders who will loose their jobs.

  • http://topsy.com/tb/bit.ly/4HqcIo Tweets that mention Microsoft Weekus Horribilis — Topsy.com

    [...] This post was mentioned on Twitter by ReputationManagement, Shyama Menon. Shyama Menon said: Microsoft Weekus Horribilis – http://bit.ly/4HqcIo Reputation going down a blackhole? [...]

  • Paul

    Excellent article sholto,

    These facts do support your conclusion. However, you didn’t mention what OpenOffice is doing to Microsoft sales. “On October 28th 2009, the one hundred millionth person clicked on the Download OpenOffice.org button since version 3.0 of the software was announced just over one year ago.”- http://www.openoffice.org/
    Isn’t OpenOffice making a dent on Microsoft Office sales?

  • Paul

    Excellent article sholto,

    These facts do support your conclusion. However, you didn’t mention what OpenOffice is doing to Microsoft sales. “On October 28th 2009, the one hundred millionth person clicked on the Download OpenOffice.org button since version 3.0 of the software was announced just over one year ago.”- http://www.openoffice.org/
    Isn’t OpenOffice making a dent on Microsoft Office sales?

  • Paul

    Excellent article sholto,

    These facts do support your conclusion. However, you didn’t mention what OpenOffice is doing to Microsoft sales. “On October 28th 2009, the one hundred millionth person clicked on the Download OpenOffice.org button since version 3.0 of the software was announced just over one year ago.”- http://www.openoffice.org/
    Isn’t OpenOffice making a dent on Microsoft Office sales?